We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's okay.
Excellent napkins. I use in the kitchen, just hot water and napkin, the effect is colossal!!!!
i am not sure, they are microfiber, but material is more or less. ordered 20x20, received 18x18cm. came very long time too.
Turned 11 pieces
Excellent fast delivery recommend
Seems to be all good
Very thin.
All ok
Thank you. the goods came in 20 days
iLove
Exactly as described Fast delivery Thanks
Thank You
Všechno přišlo v pořádku!
I wrote that I am interested in dark colors such as dark blue, red, brown, purple. The store sent all in pink becauce they have not this colors...
Product came quick in 30 days
It's god.
Not the best quality but usable
The parcel was a month and a half. Rags thin but like with their task cope to see how long will last
The order came very quickly. For which the store thank you very much. But the product by colors is not the same as in the picture, but only in two colors it is pink and green. Not fundamentally of course, but still...
Very well it's been three times that I order
Received quickly, two weeks, microfiber-it is strongly said, small waste, like gauze. The store put 11 pieces, it's not a pity for the good of this. For comparison, the standard napkin is mine.
As described, the colors are beautiful although i would have liked there to be more ga more colors and not just two or three
The order came very quickly, but how these napkins will show themselves at the cleaning, we'll see. 4 stars for the fact that they are two colors, and in the picture all different.
ok.
Good