Set Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
genius
An excellent quality product, as shown in the store, happy with the purchase
Came about 3 weeks before MSK. Delivered the courier by sdek to the door. Very comfortable spoons, forks and knives are a bit blunt, but the purchase is very satisfied, look good, enjoy nice)
Excellent condition and good packaging
Excellent instruments! Came very quickly. In the store such saw more than twice
Chic set!!
Very beautiful and strongly advised and treated the store very good
Cool devices, but very heavy. The knife is twisted and does not lie on the table like ordinary knives. Fast delivery to the apartment by Courier
Very cool set!
Excellent instruments. Heavy. look very expensive. Not a single scratch. Each device was wrapped in a separate package and rewound with a pup. Courier sdek brought the parcel home. I don't know how to behave after washing in the dishwasher. Try-напишу
The kit was delivered quickly and by courier. Quality is good, very much. Instead of 3 knives asked to put three spoons. The store is responsive and polite
Everything is fine! The devices arrived without damage!
Long thought and doubted to order or not. As a result, I decided and very happy. The order came quickly, within 2 weeks, the courier delivered the parcel to the house. The devices are chic, the store respect. I recommend
Very beautiful set.
The devices are excellent! The color is darker than the picture, more copper than Rose Gold. Durable and look great. The store is good, without problems replaced knives for dessert bowls (because Separately he ordered knives for steak) expensive, but it's worth it! (and I'm very difficult to please)
Cutlery super, I am satisfied and definitely pile yet
Delivery exactly 3 weeks to Novosibirsk. Delivered to the House by courier at a convenient time. The set was packed nobly, weighs so much that they can and kill) took for a gift and therefore did not unfold. All in the puffy on the milimon layers. Black coating is perfect-there are no scratches, there is nothing. Very cool. I will also order myself now)
One to one. Very good quality. It's cool!
Great cutlery! Chui ravie!
The pieces are large and shiny and seem to be of reasonable quality. I haven't used them yet but they do look great.
Cool set. I liked it very much. The store sent very quickly.
According to Time +-as promised. Packed normally, for gift thank you. With knives you will need to come up with something, look good, but I do not know how to use stupid (well, this oddity has all sets). But the rest of the kit are so happy. Although I wanted more black, but rubbing, I understand, there are guaranteed. Look cool, every device is heavy enough to understand that you use them.
Chic, heavy) what i wanted
Very unusual and beautiful
Bien!