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Stainless Steel BBQ Tongs BBQ Tools
Stainless Steel BBQ Tongs BBQ Tools

Stainless Steel BBQ Tongs

16 reviews
100% of buyers enjoyed this product! 0 orders
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  • Item Type: BBQ Tools
  • Material: Stainless Steel
  • Size: 25.8 x 7.4 cm / 10.16 x 2.91 inch

Package Includes: 

  • 1 x Tongs

SHIPPING AND DELIVERY

Due to circumstances out of our control, worldwide shipping is on hold and we only currently shipping within the United States.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Currently we are only shipping to USA .

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of kitchenfixes (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://kitchenfixes.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorize you to do so.

Real customer reviews

16 reviews
100% of buyers enjoyed this product!
5 stars
(10)
4 stars
(6)
3 stars
(0)
2 stars
(0)
1 star
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Buyer
Review
Laura K.
verifed buyer
8 Oct 2019

Great quality! Recommend to everybody... Thanks!

Olivia Y.
verifed buyer
7 Oct 2019

good stuff, really happy with it

William P.
verifed buyer
6 Oct 2019

Highly recommend - matches the description in full

Elijah A.
verifed buyer
5 Oct 2019

is good. Arrived quite fast.

Marie F.
verifed buyer
4 Oct 2019

noticed no flaws. it's perfect!

Evan B.
verifed buyer
3 Oct 2019

first class item and service!

Jeremy P.
verifed buyer
2 Oct 2019

Thank you for great and fast shipping! `ll order again from this store!

Sophie C.
verifed buyer
1 Oct 2019

this is a perfect choice for such a low price

Thomas H.
verifed buyer
26 Sep 2019

Matches the description. No drawbacks

Freddie F.
verifed buyer
26 Sep 2019

I really liked the , very nice quality and fast delivery

Rachel P.
verifed buyer
26 Sep 2019

i guess it's the cheapest price for i've ever seen. good job!

Veronica B.
verifed buyer
24 Sep 2019

met all my expectations. looks great!

Amanda F.
verifed buyer
23 Sep 2019

thanks to the seller for free shipping! happy with the purchase

Matthew J.
verifed buyer
17 Sep 2019

it's really resonably priced, and the store offers a great service.

Linda Y.
verifed buyer
17 Sep 2019

using this for a couple of days already. just as described!

Charles M.
verifed buyer
13 Sep 2019

It's totally worth buying, I'm using it for the 2nd week already

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